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iDCS 100 Release 2 / OfficeServ PROGRAMMING
TECHNICAL MANUAL PART 1 APRIL 2005
1.2
This diagram illustrates the keys on a iDCS 8
BUTTON keyset that have special functions
during programming. When required, these keys
will be referred to by the names described in the
diagram.
• DCS KEYSETS
This diagram illustrates the keys on a
display keyset that have special functions
during programming. When required,
these keys will be referred to by the
names described in the diagram.
Table of Contents
Home Page
- USER INSTRUCTIONS SECTION 1
- 1.1 OVERVIEW 2
- ITP-5021D KEYSETS 4
- 1.2 LOCKING YOUR KEYSET 5
- 1.3 CHANGING YOUR PASSCODE 6
- 1.4 CALL FORWARDING 7
- 1.5 SETTING YOUR ANSWER MODE 9
- DCS KEYSETS 10
- Table of Contents 11
- Home Page 11
- LOCATIONS 12
- 1.9 ADDING EXTENDERS TO KEYS 14
- 1.10 CHECKING STATION STATUS 15
- P.M. as 01:00) 16
- P.M. as 13:00) 16
- 1.13 SELECTING A RING TONE 20
- 1.14 ALARM REMINDER 21
- 1.15 STATION VOLUME 22
- 1.18 CALLER ID DISPLAY 26
- ITP-5012L User Guide 28
- TION PROGRAM MENUS 31
- ITP-5012L KEYSET 35
- MENU STRUCTURE 36
- INITIALIZING THE ITP-5012L 36
- IP SETUP MENU 36
- NAVIGATING THE MENUS 37
- Completion of Settings 38
- Load and Upgrade Set/Modify 38
- UNIVERSAL ANSWER 40
- RECALL DIAL TONE 40
- SENDING A FLASH 40
- CANCELING CALLBACK 40
- CONFERENCE SPLITTING 44
- CONFERENCE GROUPS 44
- CALL FORWARD OPTIONS 45
- DIRECTORY DIALING 47
- PROGRAMMING PERSONAL SPEED 47
- DIAL NUMBERS 47
- ANSWERING THE DOOR PHONE 52
- CALLING THE DOOR PHONE/ 53
- ROOM MONITOR 53
- EXECUTIVE/SECRETARY HOT LINE 53
- SET ANSWER MODE (INTERCOM) 56
- SET ANSWER MODE (CO) 56
- AUTOMATIC HOLD 56
- SELECT RING TONE 56
- CHANGE YOUR PASSCODE 56
- KEY CONFIRMATION TONE 57
- REJOINING A PAGE 57
- RING PREFERENCE 57
- HEADSET OPERATION 57
- HOT KEYPAD 57
- APPLICATION PROGRAM MENUS 63
- CALL FORWARD 65
- CONFIGURATION 65
- MY PHONE 66
- ITP-5021D User Guide 78
- ITP-5021D 80
- CONTINUOUS 84
- INITIALIZING THE ITP-5021D 85
- MANUAL SIGNALLING 101
- OFF-HOOK VOICE ANNOUNCE 101
- GROUP LISTENING 101
- ACCOUNT CODES 101
- LOCKING YOUR KEYSET 101
- CUSTOMIZING YOUR KEYSET 102
- DISPLAY SPEED DIAL NAME 104
- CALLER ID REVIEW ALL 104
- SECURE OHVA 104
- ENBLOCK DIALING 104
- AUTO ANSWER CO CALLS 104
- DISPLAY FEATURES 105
- MANAGING KEY ASSIGNMENTS 107
- LCR WITH CLEAR 107
- BACKSPACE WITH LCR 107
- PERSONAL SPEED DIAL NAMES 107
- STATION NAMES 107
- TEXT MESSAGING 108
- CALLER ID 109
- SPECIAL APPLICATION MENU 111
- SVM/SVMi E-Series 113
- Enter Directory 114
- 1 or 3 115
- ACCESS MANAGER 116
- GROUP NEW OR OLD MESSAGES 116
- RECORD AND SEND A MESSAGE 116
- PERSONAL GREETINGS 117
- MAILBOX ADMINISTRATION 118
- MESSAGE BROADCAST 119
- PERSONAL SERVICES 120
- KEYSET USER FEATURES 121
- SHORTCUTS 122
- INTERACTIVE DISPLAYS 122
- PERSONAL SPEED DIAL NUMBERS 123
- TABLE OF CONTENTS 124
- USER GUIDE 124
- ABOUT THIS BOOK 126
- THINGS YOU SHOULD KNOW 127
- FEATURE ACCESS CODES 128
- SYSTEM TONES 128
- ASSEMBLING YOUR KEYSET 131
- OUTSIDE CALLS 133
- INTERCOM CALLS 134
- CALL PROCESSING 135
- FORWARDING CALLS 137
- FORWARD ALL CALLS 137
- FORWARD BUSY 137
- FORWARD NO ANSWER 137
- CONFERENCE CALLS 137
- DIALING FEATURES 139
- PAGING AND MESSAGING 141
- SETTING A MESSAGE INDICATION 142
- CANCELING MESSAGES 142
- RETURNING MESSAGES 142
- MEET ME PAGE 142
- CALL PARK AND PAGE 142
- CONVENIENCE FEATURES 143
- VIEWING MESSAGE INDICATIONS 150
- ALARM REMINDER MESSAGES 150
- GETTING STARTED 157
- LISTEN TO YOUR MESSAGES 157
- SUBSCRIBER SERVICES MENU 157
- ACCESSING YOUR MAILBOX 157
- DCS KEYSET 166
- DCS Keyset 168
- LCD 24B KEYSET LAYOUT 171
- STD 24B KEYSET LAYOUT 172
- LCD 12B KEYSET LAYOUT 172
- 7B KEYSET LAYOUT 173
- BASIC 12B KEYSET LAYOUT 173
- CALLING YOUR SYSTEM OPERATOR 176
- AUTO ANSWER MODE 176
- BUSY STATION CALLBACK 176
- BUSY STATION CAMP-ON 176
- TRANSFER TO VOICE MAIL 178
- CALL WAITING 178
- TRANSFERRING CALLS 178
- TRANSFER WITH CAMP-ON 178
- LAST NUMBER REDIAL 182
- MANUAL RETRY WITH LNR 182
- SAVE NUMBER WITH REDIAL 182
- CHAIN DIALING 182
- ONE TOUCH SPEED DIALING 182
- IN GROUP/OUT OF GROUP 188
- OHVA BLOCK 188
- OHVA REJECT 188
- WHAT IS ANI? 195
- WHAT IS CLI? 195
- SELECTING YOUR CALLER ID 195
- WHAT IS CALLER ID? 195
- ADD-ON MODULE 197
- CANCELING A MESSAGE 218
- PROGRAMMED MESSAGES 218
- RETRIEVING A PARKED CALL 218
- CHANGING YOUR STATION 220
- PASSCODE 220
- N O T E S 221
- ADMINISTRATION 222
- SPECIAL FEATURES GUIDE 222
- SPECIAL FEATURES 225
- WALKING CLASS OF SERVICE 226
- IN/OUT OF GROUP 226
- NOT VERIFIED 227
- OUTGOING 227
- VERIFIED 227
- CALLER ID SPECIAL FEATURES 229
- SYSTEM ADMINISTRATOR 229
- PROGRAMMING 229
- CHANGING FEATURE PASSCODE 231
- SET DATE AND TIME DISPLAY 231
- RESET STATION PASSCODES 231
- TO DEFAULT 231
- PROGRAM STATION NAMES 232
- PROGRAM TRUNK NAMES 233
- PROGRAM STATION GROUP NAMES 234
- Transfer Speaker 235
- PROGRAM PERSONAL SPEED DIAL 236
- NUMBERS FOR OTHER STATIONS 236
- FOR OTHER STATIONS 237
- CREATE PROGRAMMED STATION 237
- MESSAGES 237
- SET ALARM/APPOINTMENT 238
- REMINDER WITH MESSAGE 238
- PROGRAMMING ACCOUNT CODES 240
- STATION TIMERS 240
- ADDINGNAMESTOTHE 241
- TRANSLATION TABLE 241
- CUSTOMER SET RELOCATION 242
- OVERVIEW 245
- AUTO ATTENDANT 246
- UNIFORM CALL DISTRIBUTION 247
- SUPERVISOR KEY 248
- Clearing Stored Data 249
- Printing Data/Running Reports 249
- CALL STATISTICS 250
- AGENT STATISTICS 251
- CALL STATUS (CS) 251
- MANUAL WRAP-UP 251
- AGENT PIN NUMBERS 251
- SAMPLE UCD REPORT 252
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